ABOUT MARK CUBAN COST PLUS DRUG COMPANY:

The Mark Cuban Cost Plus Drug Company aims to fundamentally change the way the pharmaceutical industry operates. As a public-benefit corporation, its social mission of improving public health is just as important as the bottom line. The company transparently charges a standard markup on every drug it sells. With the launch of its online pharmacy’s first inventory of 100 affordable generic drugs in January 2021, establishment as a vertically-integrated Pharmacy Benefits Manager and construction of a state-of-the-art pharmaceutical factory in Dallas slated for completion by the end of 2022, the company is well on its way to making medication affordable for all. Learn more at costplusdrugs.com

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Summary of Job Description:

The IT Support Engineer will support our IT Director in maintaining and developing the new manufacturing facility located in Dallas, TX.

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DUTIES, RESPONSIBILITIES AND FUNCTIONS:

• Analyze current systems, hardware and working practices and suggest improvements to functionality and efficiencies
• Oversee installation of hardware / software on network
• Assist with connectivity of office equipment and supporting software
• Troubleshoot system and network problems, diagnosing and solving hardware or software faults
• Technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security
• Understand the different elements of a network – workstations, servers, switches, firewalls, security, etc., and how they all interact with each other

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EDUCATION & REQUIREMENTS:

• Bachelor’s degree in Computer Science, Engineering or a related subject from an accredited college
• Azure and MS 365 enterprise administration experience/certifications preferred
• Minimum two years relevant experience supporting Office 365 stack
• Understand the integration between O365 SaaS offerings
• Familiar with Azure Active Directory and how to view user data and logs
• Strong IT fundamentals of DNS, LAN/WAN architecture
• Experience in regulated/GxP environment highly desired

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Other Desired Qualifications:

• End user communications and interaction experience
• Well versed in OneNote and Visio
• Change management experience
• Adaptable to fluid work and projects
• Well-spoken and ability to explain complex integrations to non-technical individuals
• Ability to learn technology “On the Fly” and research issues

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Compensation:

Competitive salary and benefits, including employee stock options.

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Application Process:

To apply, please submit your cover letter and resume, with salary requirements to:

careers@costplusdrugs.com. Please include the job title “IT Support Engineer” in the subject line of your email